Getting Started with Airbnb

Connecting your Direct™ account with Airbnb

Whether you already have an existing account on Airbnb or you are signing up for the very first time, connecting your Direct™ account with Airbnb is a piece of cake! 🍰

Check out the short video below for the play-by-play, or simply follow these instructions once you are on the DISTRIBUTION page within your Direct™ dashboard:

  1. Click ENABLE CHANNEL on the Airbnb box
  2. Then click MANAGE (next to "0 / X properties enabled")
  3. Once you land on the Airbnb distribution page, click on the big red Connect with Airbnb button
  4. You'll then be directed to Airbnb where you can either create a new account, sign in, OR if you happen to already be signed in you'll automatically be directed to...
  5. Connect Airbnb to Direct where you'll review and agree to the "Airbnb Additional Terms of Service"
  6. Click the red Allow button
  7. Then you'll be directed to a page that says "Your Airbnb account has been created!"
  8. Click the red Return to Direct button to be directed back to the Airbnb distribution page within your Direct™ dashboard
  9. That's it - you're connected!

Listing a new property on Airbnb from Direct™

Listing a property for the first time on Airbnb that you manage within Direct™ is incredibly easy.

Check out the short video below for step-by-step instructions, or simply follow the below steps once you are on the DISTRIBUTION page within your Direct™ dashboard:

  1. Click MANAGE (next to "0 / X properties enabled") on the Airbnb box
  2. Find the property that has never been listed on Airbnb before
  3. Underneath the "Visibility" column flip the switch to ON
  4. That's it - as long as there are no errors to fix the listing will publish on Airbnb in less than a minute!

😲"Wait...I got errors! What do I do?!?" Don't worry we've got you covered - click HERE!

Mapping an existing listing on Airbnb with a property on Direct™

Mapping an existing listing on Airbnb with a property on Direct™ is already easy, and it will soon be even easier!

Check out the short video below for step-by-step instructions on the current process, or simply follow the below steps once you are on the DISTRIBUTION page within your Direct™ dashboard. We've also included a preview of what the experience will soon be below the instructions:

  1. Click MANAGE (next to "0 / X properties enabled") on the Airbnb box
  2. Find the property that you wish to map with an existing property on Airbnb
  3. Click MAP LISTING
  4. Then flip the switch at the bottom of the popup for "Mapping to an existing listing on Airbnb" to TRUE
  5. Then underneath the "Visibility" column flip the switch to ON
  6. The status should change to "REVIEWING"
  7. Then head to the "Listings" section of your dashboard within Airbnb
  8. On the top right of the page click the "Direct Sync" button
  9. You'll then land on a page called "Direct Listings" within which there are three sections: 1.) Ready to publish, 2.) Already published, 3.) Failed to import
  10. You may need to wait a minute, but refresh your page until the listing you wish to map appears in Ready to publish
  11. Once it is in Ready to publish, underneath the column "Airbnb Listing" click the "New listing" drop down and then select the original listing on Airbnb to map with
  12. Then click Publish
  13. Then head back to your Direct™ dashboard, and then when you refresh the page you'll see the listing is Active and the mapping ID should correspond to the original Airbnb listing ID
  14. That's it!

NOTE: We're working on developing a feature that will allow you to do ALL OF THIS within the Direct™ dashboard so that you don't need to go back and forth between Airbnb. It will be live soon, and this page & the video below will be updated! 😍

Fixing errors that prevent a listing from publishing on Airbnb from Direct™

We have fully infused all of Airbnb's best practices and distribution requirements throughout our entire system, so if there's an update you need to make to your property in order to publish the listing on Airbnb, our system will tell you! 👍

Check out the short video below for step-by-step instructions, or simply follow the below steps once you are on the DISTRIBUTION page within your Direct™ dashboard:

  1. Click MANAGE (next to "0 / X properties enabled") on the Airbnb box
  2. Find the property you wish to list on Airbnb, and then underneath the "Visibility" column flip the switch to ON
  3. If there are errors to fix, our system will immediately tell you in the "Status" column with a message that reads NEEDS REVIEW !
  4. To view a popup displaying the items that need to be fixed, simply click the NEEDS REVIEW ! message
  5. You'll then see items that need to be fixed in the listing, such as adding more photos, increasing the length of your property description, or adding a minimum of 30 days of instant booking within the Calendar section of the property manager
  6. Head to the property manager for the unit that needs to be updated, make the required updates (our system will tell you when you do), and...
  7. That's it! Your listing will automatically publish once you've fixed the errors.

Important Tax Information for Airbnb

Click here for information about Airbnb and taxes.
Click here to see if Airbnb is collecting any occupancy taxes for you.

Airbnb FAQs


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