How to update website content

How to update content on a white label website:

  1. First sign into Direct here: https://app.getdirect.io/users/sign_in
  2. Once on the dashboard head to "Site Editor" on the left hand navigation panel
  3. Then click "Manage Pages"
  4. Click "Edit" on the page you would like to edit
  5. !!! IMPORTANT !!! - Before you make any edits to the content block, was the page you are editing created using Rich Text Editor (simple to use like Microsoft Word) or Custom HTML Editor? If the latter, it is very important you do not edit the page using Rich Text Editor. Instead, click "HTML" above the content block (screenshot below). If you have any questions you can always CONTACT US via our contact form, email us at [email protected], live chat us within the app, or call us at 1-312-878-4572.
  6. If you are making edits to custom HTML using the Custom HTML Editor, we suggest you work with a web developer or contact us for assistance. In general, it is important that you do not mess with any of the code (e.g. stuff that looks like "</b>" and only make edits to text or links you are omitting or replacing.
  7. If are making edits using the Rich Text Editor, you can proceed as you would using Microsoft Word.
  8. Once you have made edits, you can click the green "Save" button in the top right of the page, and we suggest you have a separate window open with the landing page so that you can review your edits and revert your changes using "Undo" hotkeys (CTRL+Z if you are using a PC, and ⌘+Z if you are using a Mac).
  9. NOTE: You can find suggestions for SEO best practices (H1, H2, meta descriptions, etc) within the editor by clicking the circle with question mark symbol.
  10. If you have any questions you can always CONTACT US via our contact form, email us at [email protected], live chat us within the app, or call us at 1-312-878-4572.


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