What is Direct?

How Direct works, what it can do for your vacation or short-term rental business, and what makes it different from other solutions.

Wes Smithe avatar
Written by Wes Smithe
Updated over a week ago

Direct is the essential enterprise software solution for vacation and short-term rental management professionals. Our next-gen property & reservation management system also includes a proprietary channel manager, CRM, website builder, automated staff workflows, trust accounting system, integrated payouts, revenue management, home automation, and much more. 


Gain Unprecedented Efficiencies -

Analyze and collaborate like never before from one interface, fully-automate routine tasks like collection of remaining balances for booking deposits, and keep your property owners & housekeepers happy.

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Liberate Your Distribution - 

Our proprietary Channel Manager means one degree of separation between your listings and the marketplaces. Automate distribution to top channels like Airbnb, VRBO, and Booking.com and more at the flip of a switch.

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Customizable Pricing Tools-

Maximize both revenue and occupancy by adjusting your rate strategy using highly customizable rate groups, channel markups, promotions, and coupons.  

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Secure Your Bookings - 

Save time and gain peace of mind while reducing lost chargebacks with our fully-automated ID verification system, and with our related External Contracts feature you can streamline processes with third parties such as front desks at condo-hotels or HOAs where your units reside!

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Increase Conversions - 

Watch and interact with your leads and repeat customers in real-time as they move through the funnel with a proprietary CRM that automatically serves up the leads in order of priority depending on important factors such as desired check-in date,  $$ amount of opportunity, and # of followups from your reservationists.

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Make Your Brand(s) Standout - 

Increase direct bookings while saving tens of thousands of dollars on web design & development. Build, host, and manage as many websites & domains as you’d like from one place with our custom website builder & Content Management System (CMS)—no additional cost required. 

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Centralized Calendar for Reservation Management-

Manage all of your properties reservations, search for availability, or create a new bookings all from one centralized Multi Calendar. Use a variety of filters to focus in on exactly what you, or your potential guest, are looking for.

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Manage Your Users - 

Manage all of your team members, property owners, housekeepers, maintenance, customers & leads from one place. Each user account has fully-customizable access permissions, payout statement frequencies, & earnings summaries.

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Take Smarter Online Payments - 

Accept bookings on your terms. Manage incoming funds with our integrated booking engine that deposits money to a designated Trust Account. Process and refund charges without ever leaving the interface, and specify how charges affect line items in your accounting & payouts.

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Automate Staff Workflows - 

Manage maintenance of your entire portfolio with our proprietary Computerized Maintenance Management System for automating checkout cleanings & routine maintenance. Invoicing system fully-integrated with accounting & payouts!

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Render Remittance Effortless - 

Securely and easily track, adjust, and remit reservation payouts to property owner clients & invoice payments to housekeepers and maintenance contractors. Our Ledger + native Accounts Payable (AP) tools intelligently withdraw from the correct Trust Account and instantly deposit into each payee’s bank account.

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Stay Seamlessly Connected to your Property Owners-

Provide your property owners with an intuitive portal where they can gain insight into their properties performance, view financials and reserve a stay.

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Plug-And-Play Marketplace - 

With over a dozen two-way integrations complete + more rolling every quarter, Direct is including all of the add-ons you need to take your operation to the next level.

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Tap Into Direct and Build - 

The Direct API lets you tap into Direct to power shopping & booking engines for custom websites, and fully-integrate applications, workflows, and revenue management tools.

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Business needs change as portfolios grow, and we’re a proponent of your growth.
That’s why we provide all the tools you need to succeed, no matter what stage you’re at.

With Direct, you can save money, get more organized & increase operational efficiency so that you can grow your business & focus on what matters most – providing great service!

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