With Direct, you can streamline and automate communication with your guests, all from a unified inbox that aggregates inbound messages from your website as well as inquiries and messages from Airbnb & HomeAway / Vrbo. With options for setting up branded auto-emails for efficient, customized email communication, you can keep up with guests throughout their stay and beyond!
You can access this module in the dashboard by heading to MESSAGES.
Next steps for getting started with Messaging:
Our Help Center will walk you through all aspects of Messaging. Logged in users can access these articles below:
- Customizing auto emails
- Setting up Airbnb auto messages
- Using the unified inbox
- Managing HomeAway & VRBO messages
If you cannot access the articles above, you can Sign In here.