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Handling VRBO Reservations with Inquiry Status
Handling VRBO Reservations with Inquiry Status

VRBO inquiries must be converted by guests clicking 'Request to Book' or 'Book Now' in VRBO after their inquiry is answered.

Lauren Flaugher avatar
Written by Lauren Flaugher
Updated over 4 months ago

Please note that VRBO reservations with the status "Inquiry" in the inbox cannot be confirmed directly in Direct or VRBO. To convert an inquiry into a reservation, guests must take additional action:

1. Respond to Inquiry: Once you have responded to the guest's inquiry, inform them of the next steps.

2. Guest Action Required: The guest should then click either "Request to Book" or "Book Now" in VRBO to create a confirmed reservation.

By following these steps, you ensure that all reservations are properly processed and confirmed through VRBO.

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